Privacy Policy

Last updated: 25 June 2026

Introduction

grand-lynx is committed to protecting your privacy. This policy explains how we collect and process personal data when you use our website or engage with our services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address when you contact us directly
• Programme preferences and professional context you share
• Communication records when you correspond with us

We also collect certain information automatically when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver our coaching and training programmes
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent, where you have given it
• Performance of a contract when we provide services to you
• Our legitimate business interests, where these do not override your rights
• Legal obligations we must comply with

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist our operations (hosting, email services)
• Professional advisors when required
• Authorities when legally required

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for two years. Client data is retained for seven years after the end of our business relationship for legal and accounting purposes.

Your Rights

Under data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data in certain circumstances
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated through our website.

Contact

For questions about this privacy policy or our data practices, contact us at:

grand-lynx
47 Berkeley Square
London W1J 5AU
[email protected]